Senior E-commerce Logistics Coordinator Job Vacancy in Dire Dawa, Ethiopia – Retail & E-commerce

Job Description

Position: Senior E-commerce Logistics Coordinator

Company: Jumia Ethiopia

Location: Dire Dawa, Ethiopia

Experience: 5+ years

Education: Bachelor’s Degree in Supply Chain Management, Logistics, or Business Administration

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Operations

Salary: 45,000 – 65,000 SSP

Vacancies: 1

Company Overview

Jumia is the leading e-commerce platform in Africa, dedicated to transforming the retail landscape through technology and innovative logistics solutions. As a major player in the digital economy, we connect millions of customers with thousands of vendors across the continent. Our mission is to empower small and medium-sized enterprises by providing them with access to a vast digital marketplace, ensuring seamless delivery and exceptional customer service. We are constantly expanding our footprint to provide better access to goods and services across various regions, making us a premier destination for career opportunities in Ethiopia.

As we continue to scale our operations, we are looking for dedicated professionals to join our growing team. We pride ourselves on a culture of excellence, agility, and customer-centricity. Whether you are looking for employment in Ethiopia or seeking to advance your career in a fast-paced tech environment, Jumia offers a dynamic platform for professional growth and innovation.

Job Overview

The Senior E-commerce Logistics Coordinator will play a pivotal role in managing the complex supply chain and last-mile delivery networks that power our digital marketplace. This role is critical to ensuring that every order placed on our platform reaches the customer efficiently, accurately, and on time. You will be responsible for coordinating with various stakeholders, including warehouse managers, third-party logistics providers, and delivery agents, to optimize our distribution channels. This position requires a strategic thinker who can navigate the unique logistical challenges of the Ethiopian market while maintaining high standards of service.

For more information on our current openings, please visit https://ethiopiajobssearch.com.

Key Responsibilities

• Oversee and optimize last-mile delivery processes to ensure high customer satisfaction rates.
• Coordinate with regional distribution centers to manage inventory flow and prevent stockouts.
• Monitor and analyze logistics performance metrics, including delivery times and cost per shipment.
• Manage relationships with third-party logistics (3PL) partners to ensure compliance with service level agreements.
• Implement new routing technologies to reduce delivery lead times and fuel consumption.
• Resolve complex logistical issues and customer complaints related to shipping and delivery.

Required Skills

• Advanced proficiency in logistics management software and ERP systems.
• Strong analytical skills with the ability to interpret complex data sets for operational improvement.
• Excellent communication and negotiation skills for managing vendor relationships.
• In-depth knowledge of Ethiopian transportation regulations and regional geography.
• Proven ability to manage large-scale operations in a high-pressure environment.

Education

A minimum of a Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is required. Professional certifications such as CSCP or CLTD are highly preferred.

Experience

Candidates must possess at least 5 years of experience in logistics or supply chain management, preferably within the e-commerce or retail sector. Proven experience in managing last-mile delivery networks is essential for success in this role.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and qualifications.

Benefits

• Competitive monthly salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Opportunities for international training and professional development.
• Generous leave policy and paid time off.

Explore more career paths at https://egyptjobsearch.com/.

Training

• Comprehensive onboarding program covering Jumia’s digital ecosystem.
• Continuous training on advanced logistics technologies and data analytics.
• Leadership development programs for senior management roles.

Working Environment

The working environment is fast-paced, tech-driven, and highly collaborative. You will work closely with cross-functional teams including technology, marketing, and customer service to ensure a seamless shopping experience. While the role is based in Dire Dawa, it requires occasional travel to various distribution hubs and regional centers.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who are passionate about the future of digital commerce in Africa. Please note that only shortlisted candidates will be contacted for interviews.

For more job vacancies across the region, visit https://algeriajobsearch.com/job-vacancy-algeria/.

Equal Opportunity Statement

Jumia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability.