Cabin Crew Training Coordinator Job Vacancy in Gondar, Ethiopia – Aviation & Transportation

Job Description

Position: Cabin Crew Training Coordinator

Company: Ethiopian Airlines

Location: Gondar, Ethiopia

Experience: Minimum 5 years in aviation training or cabin crew management

Education: Bachelor’s degree in Aviation Management, Human Resources, or related field

Employment Type: Full-time

Industry: Aviation & Transportation

Department: Training & Development

Salary: 150,000 – 250,000 SSP per month

Vacancies:1

Company Overview

Ethiopian Airlines, the flag carrier of Ethiopia, operates a modern fleet serving over 120 destinations across Africa, Europe, Asia, and the Americas. Recognised for its commitment to safety, service excellence, and regional connectivity, the airline has consistently been a leader in the African aviation market. With a strong focus on talent development, Ethiopian Airlines invests heavily in training programs that empower its workforce to deliver world‑class passenger experiences. As part of its strategic growth plan, the airline is expanding its training capabilities in key regional hubs, including Gondar, to support the increasing demand for skilled cabin crew members. This expansion creates a wealth of Ethiopia Jobs and offers promising Career Opportunities in Ethiopia for professionals passionate about aviation and customer service.

Job Overview

The Cabin Crew Training Coordinator will lead the design, delivery, and continuous improvement of cabin crew training programs at the Gondar training centre. Reporting to the Head of Training & Development, the coordinator will ensure that all training modules meet international regulatory standards, align with Ethiopian Airlines’ brand values, and incorporate the latest safety and service protocols. This role is pivotal in maintaining the airline’s reputation for safety and hospitality, directly influencing the quality of service provided on every flight. The position offers a dynamic environment where the coordinator collaborates with pilots, safety officers, and senior management to create a seamless training experience. By joining Ethiopian Airlines, you become part of a forward‑thinking organization that values innovation, diversity, and professional growth, making it an attractive option for those seeking Jobs in Ethiopia with long‑term career potential.

Key Responsibilities

• Develop, update, and deliver comprehensive cabin crew training curricula covering safety, emergency procedures, customer service, and cultural sensitivity.
• Coordinate training schedules, allocate resources, and manage trainer assignments to ensure timely program delivery.
• Monitor trainee performance through assessments, simulations, and feedback mechanisms, providing coaching and corrective actions as needed.
• Maintain compliance with International Civil Aviation Organization (ICAO) standards, Ethiopian Civil Aviation Authority regulations, and airline internal policies.
• Collaborate with the Quality Assurance team to evaluate training effectiveness and implement continuous improvement initiatives.
• Prepare detailed training reports, metrics, and documentation for senior leadership and regulatory audits.
• Facilitate onboarding for new cabin crew members and refresher courses for existing staff.
• Manage training equipment, simulators, and classroom facilities to ensure optimal learning conditions.

Required Skills

• Strong knowledge of aviation safety regulations and cabin crew operational procedures.
• Excellent instructional design and adult learning methodology expertise.
• Effective communication and presentation skills in English; proficiency in Amharic is an advantage.
• Leadership abilities with a collaborative mindset to work across multiple departments.
• Analytical skills for performance tracking and data‑driven decision making.
• Proficiency with Learning Management Systems (LMS) and training simulation software.

Education

A Bachelor’s degree in Aviation Management, Human Resources, Education, or a related discipline is required. Additional certifications such as Certified Aviation Trainer (CAT) or equivalent are highly desirable and demonstrate a commitment to professional development.

Experience

Applicants must have at least five years of experience in aviation training, cabin crew management, or a similar role within an airline or aviation authority. Prior experience in curriculum development, regulatory compliance, and performance evaluation is essential for success in this position.

Salary

The compensation package ranges from 150,000 to 250,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, and retirement benefits, reflecting Ethiopian Airlines’ dedication to competitive Employment in Ethiopia.

Benefits

• Comprehensive health and dental coverage.
• Annual leave and paid holidays in line with Ethiopian labor law.
• Travel privileges for employees and immediate family members.
• Professional development allowances for certifications and conferences.
• Retirement savings plan with employer contributions.

Training

• Onboarding program covering airline policies, safety standards, and cultural orientation.
• Continuous professional development workshops on emerging aviation trends.
• Access to state‑of‑the‑art simulators and e‑learning platforms.

Working Environment

The role is based at Ethiopian Airlines’ Gondar Training Centre, a modern facility equipped with classrooms, simulation bays, and collaborative workspaces. Employees enjoy a supportive atmosphere that encourages innovation, teamwork, and a strong safety culture. The position offers a blend of office‑based planning and hands‑on training activities, providing a varied and engaging workday.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal at https://ethiopiajobssearch.com/. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Ethiopian Airlines is committed to a transparent and efficient hiring process, ensuring that all applicants receive timely updates.

Equal Opportunity Statement

Ethiopian Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that a diverse workforce drives innovation and excellence.