Logistics Operations Manager Job Vacancy in Arba Minch, Ethiopia – Logistics & Supply Chain

Job Description

Position: Logistics Operations Manager

Company: DHL Express Ethiopia

Location: Arba Minch, Ethiopia

Experience: 5+ years in logistics management

Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

DHL Express Ethiopia is a leading global logistics provider with a strong presence across Africa. As part of the Deutsche Post DHL Group, the company delivers international express mail services, freight forwarding, and supply chain solutions to businesses and individuals. In Ethiopia, DHL has built a reputation for reliability, speed, and innovative technology integration, supporting the country’s growing trade and e‑commerce sectors. The Arba Minch hub serves as a strategic gateway to the Southern Nations, Nationalities, and Peoples’ Region, connecting local manufacturers, agricultural exporters, and retailers to global markets. Joining DHL means becoming part of a diverse, inclusive workforce that values continuous improvement, sustainability, and customer‑centric excellence. This role offers a unique opportunity to contribute to Ethiopia Jobs growth while advancing your career in a dynamic, fast‑paced environment.

Job Overview

The Logistics Operations Manager will lead the end‑to‑end logistics processes at the Arba Minch hub, ensuring timely, cost‑effective, and compliant movement of goods. Reporting to the Regional Operations Director, you will oversee inbound and outbound shipments, manage warehouse operations, coordinate with customs authorities, and drive performance improvements through data‑driven decision making. This position plays a critical role in supporting DHL’s mission to provide world‑class logistics services and will be instrumental in expanding DHL’s footprint in Southern Ethiopia. For more information about career opportunities, visit the Ethiopia Jobs Portal. The role is central to DHL’s commitment to Hiring in Ethiopia and fostering Career Opportunities in Ethiopia.

Key Responsibilities

• Direct daily operations of the Arba Minch hub, including receiving, sorting, dispatch, and last‑mile delivery.
• Develop and implement SOPs to ensure compliance with local regulations, DHL standards, and international trade requirements.
• Monitor key performance indicators (KPIs) such as on‑time delivery, cost per shipment, and inventory accuracy, and initiate corrective actions.
• Lead a team of supervisors, coordinators, and warehouse staff, providing coaching, performance reviews, and career development plans.
• Collaborate with sales, customer service, and IT departments to align operational capacity with market demand.
• Manage relationships with customs brokers, freight forwarders, and local transport providers to optimize transit times and costs.
• Oversee safety and security protocols, ensuring a zero‑incident workplace.
• Prepare operational budgets, forecast resource needs, and control expenses to meet financial targets.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Prepare regular reports for senior management and contribute to strategic planning for regional expansion.

Required Skills

• Strong leadership and people‑management abilities with a focus on team empowerment.
• In‑depth knowledge of logistics, supply chain, and customs procedures in Ethiopia.
• Proficiency in logistics management software (e.g., SAP TM, DHL’s proprietary systems).
• Excellent analytical skills and experience with KPI tracking and reporting.
• Effective communication and stakeholder management skills.
• Problem‑solving mindset with the ability to make data‑driven decisions under pressure.
• Fluency in English and Amharic; additional languages are a plus.

Education

A Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline is required. Professional certifications such as APICS CPIM, CSCP, or Lean Six Sigma are highly desirable and demonstrate a commitment to best practices in logistics.

Experience

Minimum of five years of progressive experience in logistics operations, with at least two years in a supervisory or managerial role. Experience in an international logistics company or exposure to cross‑border freight handling is preferred. Candidates with a track record of implementing process improvements and managing multi‑modal transportation will be given priority.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings scheme with employer contribution.
• Paid annual leave and public holidays.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering DHL’s global standards, safety protocols, and IT systems.
• Continuous learning opportunities through DHL’s internal e‑learning platform.
• Leadership development workshops and mentorship programs.
• Access to industry conferences and seminars to stay abreast of logistics trends.

Working Environment

DHL Express Ethiopia offers a collaborative, multicultural workplace that encourages innovation and respect for diversity. The Arba Minch hub features modern warehousing facilities, advanced tracking technology, and a supportive team culture. Employees benefit from a safe, inclusive environment that promotes work‑life balance and recognizes individual contributions.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through the DHL Careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Arba Minch hub.

Equal Opportunity Statement

DHL Express Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. This commitment aligns with our broader goal of fostering Employment in Ethiopia and supporting the nation’s economic development.