Digital Banking Product Manager Job Vacancy in Addis Ababa, Ethiopia – Banking & Financial Services

Job Description

Position: Digital Banking Product Manager

Company: Standard Chartered Bank Ethiopia

Location: Addis Ababa, Ethiopia

Experience: Minimum 5 years of experience in digital product management within the banking sector

Education: Bachelor’s degree in Business Administration, Finance, Computer Science or related field; Master’s degree preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Digital Banking

Salary: 300,000 – 500,000 SSP per month

Vacancies:1

Company Overview

Standard Chartered Bank Ethiopia is a leading international bank with a strong heritage of over 150 years in delivering innovative financial solutions across Africa and the Middle East. Operating in Addis Ababa since 2005, the bank is committed to fostering inclusive growth, supporting small and medium enterprises, and driving digital transformation in the Ethiopian financial sector. As part of its strategic vision, Standard Chartered Ethiopia continuously invests in cutting‑edge technology to enhance customer experience, making it a top destination for professionals seeking career advancement in the banking industry. This role contributes directly to the bank’s mission of providing seamless, secure, and user‑friendly digital banking services to millions of Ethiopians, reinforcing its reputation as a premier employer for talent in Ethiopia Jobs.

Job Overview

The Digital Banking Product Manager will lead the end‑to‑end lifecycle of digital banking products, including mobile banking, internet banking, and emerging fintech solutions. Reporting to the Head of Digital Banking, the incumbent will collaborate with cross‑functional teams—technology, risk, compliance, marketing, and operations—to design, launch, and continuously improve digital offerings that meet the evolving needs of customers. The role demands a strategic mindset, strong analytical capabilities, and a deep understanding of the Ethiopian banking landscape. For more information about the organization and its career opportunities, visit https://ethiopiajobssearch.com/. This position offers a unique platform to shape the future of digital finance in Ethiopia, aligning with the broader goal of creating robust Career Opportunities in Ethiopia.

Key Responsibilities

• Define product vision, roadmap, and feature prioritization for digital banking channels.
• Conduct market research, competitor analysis, and customer journey mapping to identify gaps and opportunities.
• Collaborate with UX/UI designers to create intuitive, accessible interfaces that comply with local regulations.
• Work closely with technology teams to translate product requirements into technical specifications and ensure timely delivery.
• Monitor product performance using KPIs such as adoption rate, transaction volume, and customer satisfaction, and implement data‑driven improvements.
• Coordinate with risk and compliance departments to embed security and regulatory controls throughout the product lifecycle.
• Develop go‑to‑market strategies, including pricing, promotion, and communication plans, in partnership with the marketing team.
• Lead product launch activities, training sessions for frontline staff, and post‑launch support.
• Maintain a product backlog and manage agile sprints to ensure continuous delivery.
• Represent the bank at industry forums, fintech conferences, and stakeholder meetings to promote the bank’s digital agenda.

Required Skills

• Strong knowledge of digital banking platforms, fintech trends, and payment ecosystems.
• Proficiency in agile product development methodologies and tools (e.g., JIRA, Confluence).
• Excellent analytical and problem‑solving abilities with a data‑centric approach.
• Effective communication and stakeholder management skills.
• Ability to translate complex regulatory requirements into practical product features.
• Leadership experience in cross‑functional team environments.
• Customer‑focused mindset with a passion for delivering exceptional user experiences.
• Fluency in English; proficiency in Amharic is an advantage.

Education

The ideal candidate holds a Bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems, or a related discipline. A Master’s degree in Business Administration (MBA) or a specialized fintech program is highly desirable and will be considered an asset during the selection process.

Experience

Applicants must have a minimum of five (5) years of proven experience in digital product management within the banking or financial services sector. Experience in emerging markets, particularly in East Africa, and a track record of successfully launching digital banking products are essential.

Salary

The compensation package ranges from 300,000 to 500,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive health and dental coverage.
• Annual performance bonus linked to product success metrics.
• Professional development allowance for certifications and courses.
• Paid parental and sick leave.
• Employee assistance program and wellness initiatives.
• Flexible working hours and remote work options where applicable.

Training

• Onboarding program covering bank policies, compliance, and digital banking architecture.
• Access to internal fintech labs and sandbox environments for experimentation.
• Mentorship from senior product leaders and industry experts.
• Regular workshops on agile methodologies, data analytics, and user experience design.

Working Environment

Standard Chartered Bank Ethiopia offers a collaborative, inclusive, and technology‑driven workplace located in the heart of Addis Ababa’s financial district. Employees benefit from modern office spaces, state‑of‑the‑art collaboration tools, and a culture that encourages innovation, continuous learning, and diversity. The bank’s commitment to Employment in Ethiopia is reflected in its supportive policies, transparent career pathways, and active employee resource groups.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the bank’s careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment center.

Equal Opportunity Statement

Standard Chartered Bank Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy, ensuring that every applicant receives equal consideration for employment.