Senior E-commerce Marketplace Manager Job Vacancy in Mekelle, Ethiopia – Retail & E-commerce

Job Description

Position: Senior E-commerce Marketplace Manager

Company: Amazon Ethiopia

Location: Mekelle, Ethiopia

Experience: 5+ years

Education: Bachelor’s Degree in Business Administration, Marketing, or related field

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Marketplace Operations

Salary: 45,000 – 75,000 SSP

Vacancies: 1

Company Overview

Amazon Ethiopia is a leading force in the digital retail revolution, dedicated to connecting local vendors with a vast consumer base through cutting-edge technological solutions. As part of a global mission to be Earth’s most customer-centric company, our local operations focus on empowering small and medium enterprises across the region. We are committed to creating seamless shopping experiences and fostering economic growth through digital inclusion. By joining our team, you become part of a global network that is redefining how people discover and purchase goods. We offer a dynamic environment where innovation is encouraged, and every team member plays a vital role in our mission to provide the best possible service to our customers. We are currently expanding our footprint in Northern Ethiopia to better serve our growing user base.

Job Overview

The Senior E-commerce Marketplace Manager will be responsible for the strategic growth and operational excellence of our third-party seller ecosystem in the region. This role is critical for identifying new market opportunities, optimizing seller performance, and ensuring a high-quality customer experience. You will act as the primary liaison between the platform and our top-tier vendors, helping them scale their businesses through our digital tools. This is a high-impact role that requires a blend of analytical rigor and creative problem-solving. If you are looking for career opportunities in Ethiopia that offer global-scale challenges, this is the position for you. You can learn more about our global mission at https://ethiopiajobssearch.com.

Key Responsibilities

• Develop and execute strategic plans to increase the number of active high-performing sellers on the platform.
• Monitor marketplace health metrics, including seller fulfillment rates, defect rates, and customer feedback.
• Collaborate with the logistics and supply chain teams to ensure timely delivery of marketplace orders.
• Analyze market trends and competitor activities to identify new product categories for expansion.
• Provide mentorship and training to junior account managers and marketplace specialists.
• Implement promotional campaigns to drive seasonal sales and new product launches.
• Ensure all sellers adhere to the platform’s quality standards and compliance policies.

Required Skills

• Advanced proficiency in data analysis and business intelligence tools.
• Strong understanding of e-commerce metrics and marketplace dynamics.
• Exceptional communication and negotiation skills for vendor management.
• Proven ability to manage complex projects in a fast-paced environment.
• Strategic thinking with a focus on long-term scalability.
• Deep knowledge of digital marketing and online consumer behavior.

Education

A minimum of a Bachelor’s degree in Business Administration, Marketing, Economics, or a related field is required. An MBA or a Master’s degree in a quantitative field is highly preferred.

Experience

Candidates must possess at least 5 years of experience in e-commerce management, digital marketplace operations, or retail management. Proven experience in scaling online platforms or managing large-scale vendor networks is essential for success in this role.

Salary

The monthly salary for this position ranges from 45,000 SSP to 75,000 SSP, depending on experience and performance metrics. This is a competitive package designed to attract top talent in the sector.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses.
• Professional development and certification reimbursement.
• Flexible working arrangements and remote work options.
• Access to global internal training resources.

Training

• Intensive onboarding program on Amazon’s global operational standards.
• Advanced data analytics and SQL training.
• Leadership and management development workshops.
• Continuous learning modules via our digital learning platform.

For more international job opportunities, visit https://gambiajobsearch.com/.

Working Environment

The working environment is highly collaborative, fast-paced, and data-driven. You will work closely with cross-functional teams including technology, logistics, and marketing. While the role is based in Mekelle, you will interact with global teams, requiring a high degree of cultural competence and adaptability. We foster an environment of continuous improvement and high standards.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate a passion for technology and a drive for excellence. Please note that only shortlisted candidates will be contacted for interviews. For more information on hiring in Ethiopia, please visit our career page.

Explore more diverse roles at https://tunisiajobsearch.com/job-vacancy-tunisia/.

Equal Opportunity Statement

Amazon Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We believe that a diverse team leads to better innovation and better results for our customers.