Retail Operations Analyst Job Vacancy in Gimbi, Ethiopia – Retail & Consumer Goods

Job Description

Position: Retail Operations Analyst

Company: Metro Cash & Carry Ethiopia

Location: Gimbi, Ethiopia

Experience: 2-4 years

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Operations

Salary: SSP 120,000 – 180,000 per annum

Vacancies:1

Company Overview

Metro Cash & Carry Ethiopia is a leading wholesale and retail giant operating across Africa, offering a wide range of food, non‑food, and fresh produce to businesses and consumers. With a strong commitment to quality, sustainability, and customer satisfaction, Metro has established a robust supply chain network that supports local producers and international brands alike. The company’s presence in Ethiopia has grown rapidly, providing thousands of jobs and contributing to the nation’s economic development. As part of its expansion strategy, Metro is investing in modern retail formats, digital solutions, and data‑driven decision making to stay ahead in the competitive market. This creates exciting career opportunities for professionals who are passionate about retail excellence and innovation. Metro’s culture encourages continuous learning, teamwork, and a customer‑centric mindset, making it an ideal place for ambitious individuals seeking to advance their careers in Ethiopia Jobs.

https://ethiopiajobssearch.com

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management, and sales forecasting across Metro’s network in Ethiopia. Reporting to the Operations Manager, the analyst will leverage data analytics, market insights, and cross‑functional collaboration to drive efficiency, improve profitability, and enhance the overall shopping experience for customers. This position offers a unique blend of analytical rigor and practical retail knowledge, making it a critical component of Metro’s growth strategy. The role is designed for individuals who thrive in fast‑paced environments, possess strong problem‑solving abilities, and are eager to contribute to the success of a leading retailer. As part of the team, you will be directly involved in shaping strategies that impact the retail landscape in Ethiopia, providing a platform for professional development and meaningful impact.

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Key Responsibilities

• Analyze sales data, foot traffic, and inventory turnover to identify trends and opportunities for improvement.
• Develop and maintain dashboards that provide real‑time visibility into store performance metrics.
• Collaborate with store managers, procurement, and merchandising teams to align inventory levels with demand forecasts.
• Conduct regular store visits to assess operational compliance, merchandising standards, and customer service quality.
• Prepare detailed reports and presentations for senior leadership, highlighting key findings and actionable recommendations.
• Support pricing strategy initiatives by evaluating competitive pricing, promotional effectiveness, and margin impact.
• Assist in the implementation of new retail technologies, such as POS upgrades and digital inventory systems.
• Monitor and evaluate the effectiveness of promotional campaigns and seasonal sales events.

Required Skills

• Strong analytical skills with proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
• Excellent communication and presentation abilities to convey complex data insights to non‑technical stakeholders.
• Solid understanding of retail operations, supply chain fundamentals, and merchandising principles.
• Ability to work independently and manage multiple projects under tight deadlines.
• Attention to detail and a proactive approach to problem solving.
• Familiarity with ERP or retail management systems is a plus.

Education

A Bachelor’s degree in Business Administration, Retail Management, Economics, Statistics, or a related discipline is required. Candidates with additional certifications in data analytics or supply chain management will be given preference.

Experience

Applicants should have 2‑4 years of experience in retail analytics, operations analysis, or a similar role within the consumer goods sector. Experience in a multinational retail environment and exposure to the Ethiopian market are advantageous.

Salary

The compensation package ranges from SSP 120,000 to SSP 180,000 per year, commensurate with experience and qualifications. The package includes performance‑based bonuses and other incentives.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan with company matching.
• Paid annual leave and public holidays.
• Employee discount program across Metro stores.
• Transportation allowance for commuting to Gimbi.

Training

• Comprehensive onboarding program covering Metro’s systems, processes, and culture.
• Ongoing professional development workshops in data analytics, retail strategy, and leadership.
• Access to e‑learning platforms and industry certifications.

Working Environment

Metro Cash & Carry Ethiopia offers a dynamic, collaborative workplace where innovation is encouraged. The Gimbi office is equipped with modern facilities, and employees benefit from a supportive team atmosphere that values diversity and inclusion. Flexible working arrangements may be considered based on operational needs.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on Metro’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by a technical assessment.

Equal Opportunity Statement

Metro Cash & Carry Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background. All qualified applicants will receive consideration for employment without discrimination.