Network Operations Center Engineer Job Vacancy in Addis Ababa, Ethiopia – Telecommunications

Job Description

Position: Network Operations Center Engineer

Company: Ethio Telecom

Location: Addis Ababa, Ethiopia

Experience: 3-5 years

Education: Bachelor’s degree in Computer Science, Telecommunications, or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Network Operations

Salary: 150,000 – 250,000 SSP per month

Vacancies:1

Company Overview

Ethio Telecom is Ethiopia’s leading telecommunications provider, delivering voice, data, and digital services to millions of customers across the nation. With a legacy of innovation and a commitment to expanding connectivity, the company plays a pivotal role in Ethiopia’s digital transformation. As a state‑owned enterprise, Ethio Telecom invests heavily in network infrastructure, 5G readiness, and customer‑centric solutions, making it an attractive workplace for professionals seeking to shape the future of communications in Africa.

The organization fosters a culture of continuous learning, collaboration, and social responsibility. Employees benefit from competitive compensation, robust benefits, and opportunities to work on cutting‑edge projects that impact the nation’s economic growth. Ethio Telecom’s mission aligns with national development goals, creating a dynamic environment where talent thrives and contributes to the nation’s progress.

Job Overview

The Network Operations Center (NOC) Engineer will be a key member of the Network Operations team, responsible for monitoring, troubleshooting, and optimizing the performance of Ethio Telecom’s core network infrastructure. This role ensures high availability, reliability, and security of voice and data services across the country. The engineer will work closely with cross‑functional teams, including network design, field engineering, and security, to deliver seamless connectivity for millions of users.

As part of the NOC, you will be the first line of defense against network incidents, employing advanced monitoring tools and analytical techniques to detect, diagnose, and resolve issues before they affect customers. This position offers a unique blend of technical challenge, strategic impact, and career growth within Ethiopia’s most influential telecom operator.

For more information about our hiring process, visit our main portal: https://ethiopiajobssearch.com.

Key Responsibilities

• Monitor real‑time network performance using NOC tools and dashboards.
• Identify, diagnose, and resolve network faults, outages, and performance degradations.
• Coordinate with field engineers for rapid fault isolation and remediation.
• Maintain incident logs, generate post‑incident reports, and recommend preventive actions.
• Implement network configuration changes and software upgrades in accordance with change management procedures.
• Collaborate with security teams to detect and mitigate cyber‑threats targeting network assets.
• Participate in capacity planning, performance tuning, and network optimization initiatives.
• Provide on‑call support for after‑hours emergencies and participate in on‑call rotation.

Required Skills

• Strong knowledge of IP networking, MPLS, BGP, OSPF, and routing protocols.
• Experience with network monitoring platforms (e.g., SolarWinds, Nagios, PRTG).
• Proficiency in troubleshooting Layer 2/3 issues and packet analysis using Wireshark.
• Familiarity with telecom equipment from vendors such as Cisco, Huawei, Nokia, and Ericsson.
• Understanding of network security concepts and incident response.
• Excellent analytical, problem‑solving, and decision‑making abilities.
• Effective communication skills for interacting with technical and non‑technical stakeholders.
• Ability to work under pressure in a fast‑paced environment.

Education

A Bachelor’s degree in Computer Science, Telecommunications Engineering, Electrical Engineering, or a related discipline is required. Professional certifications such as CCNA, CCNP, JNCIA, or equivalent are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of 3 to 5 years of hands‑on experience in network operations, NOC environments, or telecom service assurance. Prior experience with large‑scale carrier networks and exposure to 4G/5G technologies will be viewed favorably.

Salary

The monthly salary range for this position is 150,000 – 250,000 SSP, commensurate with experience, qualifications, and performance. Additional performance‑based incentives and allowances may be offered.

Benefits

• Comprehensive health insurance for employee and dependents.
• Retirement savings plan and pension contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development budget and support for certifications.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering Ethio Telecom’s network architecture and operational procedures.
• Continuous technical training on emerging telecom technologies and security best practices.
• Mentorship opportunities with senior network architects.

Working Environment

The NOC is a state‑of‑the‑art facility located in Addis Ababa, equipped with advanced monitoring consoles, high‑availability power supplies, and secure access controls. Engineers work in a collaborative, team‑oriented setting, with access to modern tools and a supportive management structure that encourages innovation.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis. For additional career resources, you may also visit https://www.zimbabwejobsearch.com/.

Equal Opportunity Statement

Ethio Telecom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. Our hiring practices promote fairness and transparency, ensuring that every qualified candidate receives equal consideration.

Join Ethio Telecom today and become part of a visionary team driving Ethiopia’s digital future. This is a prime opportunity for ambitious professionals seeking career advancement, technical excellence, and meaningful impact in the telecommunications sector.