E-commerce Marketplace Manager Job Vacancy in Bahir Dar, Ethiopia – Retail & E-commerce

Manager
Bahir Dar
July 24, 2026
Full Time
Apply Now

Job Description

Position: E-commerce Marketplace Manager

Company: Jumia Ethiopia

Location: Bahir Dar, Ethiopia

Experience: 5 years

Education: Bachelor’s Degree in Business Administration or related field

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Operations

Salary: 45,000 – 75,000 SSP

Vacancies: 1

Company Overview

Jumia is the leading e-commerce platform in Africa, dedicated to transforming the retail landscape through technology and logistics excellence. As a major player in the digital economy, we connect millions of consumers with thousands of vendors across the continent. Our mission is to empower small and medium-sized enterprises by providing them with a digital storefront, enabling them to reach customers far beyond their physical locations. We are constantly expanding our footprint, creating significant career opportunities in Ethiopia for professionals who are passionate about digital transformation and customer-centric service. By joining our team, you become part of a pan-African success story that is redefining how people shop and live.

Job Overview

The E-commerce Marketplace Manager will be responsible for driving the growth and operational excellence of our third-party seller ecosystem in the Bahir Dar region. This role is critical for ensuring that our marketplace remains competitive, diverse, and highly efficient. You will oversee vendor relationships, monitor product assortment, and implement strategies to increase the Gross Merchandise Value (GMV) within your assigned territory. This is a high-impact role that requires a blend of strategic thinking and hands-on operational management. For those looking for employment in Ethiopia, this position offers a unique chance to lead a digital revolution in a growing urban center. You can learn more about our global standards at https://ethiopiajobssearch.com.

Key Responsibilities

  • Develop and execute strategic plans to onboard high-quality vendors to the marketplace.
  • Monitor seller performance metrics to ensure compliance with service level agreements (SLAs).
  • Analyze market trends and consumer behavior to optimize product categories and pricing strategies.
  • Collaborate with the logistics team to ensure seamless order fulfillment and delivery processes.
  • Manage promotional campaigns and seasonal sales events to drive platform traffic and conversion.
  • Resolve complex vendor disputes and maintain high standards of customer satisfaction.

Required Skills

  • Advanced proficiency in data analysis and performance tracking using Excel or BI tools.
  • Strong negotiation and relationship management skills for vendor acquisition.
  • Deep understanding of digital marketplace dynamics and e-commerce logistics.
  • Excellent communication skills in both Amharic and English.
  • Project management expertise with the ability to handle multiple stakeholders.

Education

A minimum of a Bachelor’s degree in Business Administration, Marketing, Logistics, or a related field is required. An MBA or advanced degree in a quantitative field is highly preferred.

Experience

Candidates must possess at least 5 years of experience in e-commerce management, retail operations, or marketplace development. Proven track record of managing vendor portfolios and driving revenue growth is essential. Experience in the Ethiopian retail sector is a significant advantage.

Salary

The monthly salary for this position ranges from 45,000 SSP to 75,000 SSP, depending on experience and performance metrics. This is a competitive package designed to attract top-tier talent in the region.

Benefits

  • Comprehensive health and wellness insurance coverage.
  • Performance-based annual bonuses and incentives.
  • Professional development and leadership training programs.
  • Commuter allowance and meal subsidies.

Training

New hires will undergo an intensive onboarding program covering Jumia’s proprietary technology, vendor management protocols, and customer service excellence. We offer continuous learning modules to keep you updated on the latest e-commerce trends. Explore more career paths at https://sierraleonejobsearch.com/.

Working Environment

The working environment is fast-paced, collaborative, and highly data-driven. You will work in a modern office setting in Bahir Dar, with frequent coordination with regional logistics hubs. We foster a culture of innovation where every team member is encouraged to propose new ideas to improve the customer experience.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documents are in PDF format. For more information on hiring in Ethiopia, please visit our career page. You can also find similar vacancies at https://ghanajobsearch.com.

Equal Opportunity Statement

Jumia Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or disability. We are actively hiring in Ethiopia to build a diverse team that reflects the communities we serve.

Related Jobs