Digital Transformation Lead Job Vacancy in Dire Dawa, Ethiopia – Telecommunications

Job Description

Position: Digital Transformation Lead

Company: Ethio Telecom

Location: Dire Dawa, Ethiopia

Experience: 7+ years

Education: Master’s degree in Business Administration, Information Technology, or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Digital Strategy & Innovation

Salary: 300,000 – 500,000 SSP per month

Vacancies:1

Company Overview

Ethio Telecom is Ethiopia’s leading telecommunications provider, delivering voice, data, and digital services to millions of customers across the nation. With a legacy of over three decades, the company has continuously invested in network expansion, fiber optics, and next‑generation technologies to support the country’s digital economy. As part of its commitment to innovation, Ethio Telecom is driving a comprehensive digital transformation agenda that aligns with Ethiopia’s Vision 2030. This role offers a unique chance to shape the future of telecom services in a rapidly evolving market, making it a premier destination for professionals seeking impactful career opportunities in Ethiopia Jobs.

Job Overview

The Digital Transformation Lead will spearhead Ethio Telecom’s strategic initiatives to modernize its service portfolio, enhance customer experience, and improve operational efficiency through cutting‑edge technologies such as cloud computing, AI, and IoT. Reporting directly to the Chief Digital Officer, the incumbent will collaborate with cross‑functional teams, external partners, and regulatory bodies to design and execute a roadmap that positions Ethio Telecom as a digital leader in the region. For more information about the company’s vision, visit Ethio Telecom Careers. This position is a cornerstone of the company’s Hiring in Ethiopia strategy and contributes directly to the nation’s digital growth.

Key Responsibilities

• Develop and implement a comprehensive digital transformation strategy aligned with corporate goals.
• Lead cross‑functional project teams to deliver digital solutions on time and within budget.
• Identify emerging technologies and assess their applicability to Ethio Telecom’s services.
• Drive process automation and data‑driven decision making across the organization.
• Collaborate with product, marketing, and customer service units to enhance digital customer journeys.
• Manage relationships with technology vendors, consultants, and government agencies.
• Establish governance frameworks, KPIs, and reporting mechanisms for digital initiatives.
• Champion a culture of innovation and continuous improvement throughout the workforce.

Required Skills

• Strategic thinking with a proven track record of leading large‑scale digital projects.
• Deep understanding of telecom networks, digital services, and regulatory environments.
• Proficiency in cloud platforms (AWS, Azure, Google Cloud) and agile methodologies.
• Strong analytical skills and ability to translate data insights into actionable plans.
• Excellent communication, stakeholder management, and leadership abilities.
• Fluency in English; knowledge of Amharic or Afaan Oromo is a plus.

Education

A Master’s degree in Business Administration, Information Technology, Computer Science, or a related discipline is required. Relevant certifications such as PMP, TOGAF, or Cloud Architecture are highly desirable.

Experience

Minimum of seven years of experience in digital transformation, preferably within the telecommunications sector, with at least three years in a senior leadership role overseeing multi‑disciplinary teams.

Salary

The successful candidate will receive a competitive monthly salary ranging from 300,000 to 500,000 SSP, commensurate with experience and qualifications, along with performance‑based incentives.

Benefits

• Health insurance covering employee and dependents.
• Retirement savings plan.
• Annual performance bonus.
• Professional development allowance.
• Flexible working hours and remote work options.
• Employee assistance program.

Training

• Onboarding program covering Ethio Telecom’s systems, culture, and digital strategy.
• Access to industry‑leading online courses and certifications.
• Mentorship from senior executives and technology leaders.
• Regular workshops on emerging technologies and innovation methodologies.

Working Environment

Ethio Telecom offers a dynamic, collaborative workplace that encourages creativity and innovation. The office in Dire Dawa is equipped with modern facilities, high‑speed internet, and dedicated spaces for teamwork and focused work. Employees benefit from a supportive culture that values diversity, continuous learning, and work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the company’s website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. This is a prime opportunity for professionals seeking Career Opportunities in Ethiopia and a chance to make a lasting impact on the nation’s digital landscape.

Equal Opportunity Statement

Ethio Telecom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or disability. All qualified applicants will receive consideration for employment.