Digital Banking Transformation Analyst Job Vacancy in Addis Ababa, Ethiopia – Banking & Financial Services

Job Description

Position: Digital Banking Transformation Analyst

Company: Standard Chartered Bank Ethiopia

Location: Addis Ababa, Ethiopia

Experience: 3-5 years in digital banking, fintech, or related fields

Education: Bachelor’s degree in Business Administration, Finance, Computer Science, or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Digital Innovation

Salary: SSP 250,000 – 400,000 per annum

Vacancies:1

Company Overview

Standard Chartered Bank Ethiopia is a leading international bank with a strong presence across Africa. As part of the global Standard Chartered Group, the bank delivers innovative financial solutions to individuals, SMEs, and large corporates. With a commitment to sustainable growth, the bank supports Ethiopia’s economic development through digital initiatives, inclusive banking, and community outreach. The Addis Ababa headquarters serves as a hub for regional strategy, talent development, and cutting‑edge technology adoption, making it an attractive destination for professionals seeking career advancement in the banking sector.

Job Overview

The Digital Banking Transformation Analyst will play a pivotal role in shaping the future of banking services in Ethiopia. Reporting to the Head of Digital Innovation, the analyst will design, implement, and optimize digital platforms that enhance customer experience, improve operational efficiency, and drive revenue growth. This role offers a unique opportunity to work on high‑impact projects, collaborate with cross‑functional teams, and contribute to the bank’s digital roadmap. Candidates will be part of a dynamic environment that values creativity, data‑driven decision making, and continuous learning. For more information about our hiring process, visit our career portal.

Key Responsibilities

• Analyze existing banking processes and identify opportunities for digital enhancement.
• Develop business cases and ROI models for new digital products and services.
• Collaborate with IT, product, and marketing teams to design user‑centric digital solutions.
• Lead pilot projects, conduct user testing, and gather feedback for iterative improvements.
• Monitor key performance indicators (KPIs) and generate reports on digital adoption and impact.
• Stay abreast of fintech trends, regulatory changes, and competitive landscape in Ethiopia and the broader region.
• Support change management initiatives, including training and communication plans for staff and customers.

Required Skills

• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Proficiency in digital banking platforms, mobile applications, and API integrations.
• Excellent communication skills to convey complex concepts to non‑technical stakeholders.
• Project management experience, preferably with Agile methodologies.
• Knowledge of Ethiopian banking regulations and compliance requirements.
• Ability to work collaboratively in multicultural and cross‑functional teams.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems, or a related discipline is required. Candidates with a master’s degree or relevant certifications (e.g., Certified Business Analyst, Agile Scrum Master) will be given preference.

Experience

Applicants should have 3–5 years of experience in digital banking, fintech, or related financial services roles. Experience with digital product development, customer journey mapping, and data analytics is essential.

Salary

The compensation package ranges from SSP 250,000 to SSP 400,000 per year, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer contributions.
• Annual performance bonus.
• Professional development allowance.
• Flexible working hours and remote work options.
• Employee assistance program.

Training

• Onboarding program covering bank policies, digital tools, and compliance.
• Access to internal e‑learning platforms and external certifications.
• Mentorship from senior digital leaders.
• Regular workshops on emerging fintech trends and technologies.

Working Environment

The role is based in a modern office in Addis Ababa’s financial district, equipped with state‑of‑the‑art technology and collaborative workspaces. The bank promotes a culture of inclusion, innovation, and continuous improvement, encouraging employees to share ideas and take ownership of projects.

Application Process

Interested candidates should submit their application through the online portal. The process includes an initial resume screening, a competency‑based interview, and a case‑study assessment focused on digital transformation. Successful applicants will be contacted within two weeks of submission.

Equal Opportunity Statement

Standard Chartered Bank Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy.