Head of Digital Payments Job Vacancy in Kombolcha, Ethiopia – Banking & Finance

Job Description

Position: Head of Digital Payments

Company: Commercial Bank of Ethiopia

Location: Kombolcha, Ethiopia

Experience: 8+ years in digital payments, risk management, and financial services

Education: Bachelor’s degree in Finance, Business Administration, or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Finance

Department: Digital Banking

Salary: 300,000 – 500,000 SSP per month

Vacancies:1

Company Overview

Commercial Bank of Ethiopia, the nation’s leading financial institution, has a legacy of over six decades in delivering innovative banking solutions across the country. With a robust network of branches and a commitment to digital transformation, the bank plays a pivotal role in Ethiopia’s economic growth. As part of its strategic vision, the bank is expanding its digital payments ecosystem to enhance customer experience, increase financial inclusion, and drive operational efficiency. This expansion creates exciting career opportunities for professionals seeking to shape the future of banking in Ethiopia.

Job Overview

The Head of Digital Payments will lead the design, implementation, and management of the bank’s digital payment platforms, including mobile wallets, online transfers, and QR‑code solutions. Reporting directly to the Chief Digital Officer, you will be responsible for developing a secure, scalable, and user‑friendly payment infrastructure that aligns with regulatory standards and market demands. This role offers a unique chance to influence Ethiopia Jobs landscape by delivering cutting‑edge financial services that empower individuals and businesses alike. For more information about our digital initiatives, please visit our website.

Key Responsibilities

• Develop and execute the digital payments strategy in line with the bank’s overall digital transformation roadmap.
• Oversee the end‑to‑end lifecycle of digital payment products, from concept through launch and continuous improvement.
• Ensure compliance with the National Bank of Ethiopia regulations, anti‑money‑laundering (AML) policies, and cybersecurity standards.
• Collaborate with IT, risk, marketing, and operations teams to deliver seamless, secure, and high‑performance payment solutions.
• Monitor key performance indicators (KPIs) such as transaction volume, adoption rates, and fraud detection metrics, and report insights to senior leadership.
• Lead vendor negotiations, manage third‑party integrations, and maintain strong relationships with fintech partners.
• Drive innovation by evaluating emerging technologies like blockchain, AI‑based fraud detection, and open banking APIs.

Required Skills

• Deep expertise in digital payments ecosystems, including mobile money, online banking, and POS systems.
• Strong knowledge of payment security standards (PCI‑DSS, ISO 27001) and risk management frameworks.
• Proven leadership abilities with experience managing cross‑functional teams.
• Excellent analytical and problem‑solving skills, with a data‑driven decision‑making approach.
• Effective communication and stakeholder management skills.
• Fluency in English and Amharic; additional language skills are a plus.

Education

A bachelor’s degree in Finance, Business Administration, Computer Science, or a related discipline is required. A master’s degree or professional certifications such as Certified Payments Professional (CPP) or Certified Information Systems Security Professional (CISSP) are highly desirable.

Experience

Minimum of eight years of progressive experience in digital payments, fintech, or related financial services, with at least three years in a senior leadership role. Demonstrated success in launching and scaling digital payment products in emerging markets is essential.

Salary

The compensation package ranges from 300,000 to 500,000 SSP per month, commensurate with experience and qualifications. Performance‑based bonuses and profit‑sharing incentives are also part of the total rewards.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance program and wellness initiatives.
• Transportation allowance and flexible working hours.

Training

• Continuous professional development programs and certifications in fintech and cybersecurity.
• Leadership development workshops and mentorship opportunities.
• Access to industry conferences, seminars, and online learning platforms.

Working Environment

The role is based in our modern Kombolcha branch, featuring state‑of‑the‑art facilities, collaborative workspaces, and a culture that values innovation, integrity, and teamwork. Employees enjoy a dynamic environment where ideas are encouraged and contributions are recognized.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Commercial Bank of Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background.