Freight Forwarding Specialist Job Vacancy in Jimma, Ethiopia – Logistics & Supply Chain

Clearing & Forwarding Officer
Jimma
October 6, 2026
Full Time
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Job Description

Position: Freight Forwarding Specialist

Company: DHL Global Forwarding

Location: Jimma, Ethiopia

Experience: 3-5 years

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 180,000 – 250,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding is a world‑leading logistics provider with a strong presence across Africa, including Ethiopia. Leveraging an extensive network of air, ocean, and road transport solutions, DHL enables businesses to move goods efficiently and securely. The company is committed to sustainability, innovation, and delivering exceptional customer service. As part of its expansion strategy, DHL is strengthening its operations in Jimma, a key commercial hub in the Oromia region, to support growing trade flows and regional development. This role offers a unique opportunity to join a global leader while contributing to Ethiopia’s economic growth and the broader logistics ecosystem.

Job Overview

The Freight Forwarding Specialist will manage end‑to‑end freight operations, ensuring timely and cost‑effective movement of cargo for DHL’s diverse client base. You will coordinate with carriers, customs authorities, and internal teams to optimize shipping routes, handle documentation, and resolve any operational issues. This position plays a critical role in maintaining DHL’s reputation for reliability and excellence in the Ethiopian market. For more information about DHL’s career opportunities, visit https://ethiopiajobssearch.com/. The role is ideal for professionals seeking dynamic career opportunities in logistics and looking to make an impact on Ethiopia Jobs landscape.

Key Responsibilities

  • Coordinate international and domestic freight shipments, selecting optimal carriers and routes.
  • Prepare and verify all required export/import documentation, ensuring compliance with Ethiopian customs regulations.
  • Monitor shipment status, proactively address delays, and communicate updates to clients.
  • Negotiate rates and service agreements with airlines, ocean carriers, and trucking partners.
  • Collaborate with the sales and customer service teams to provide accurate quotations and service proposals.
  • Maintain accurate records in DHL’s transportation management system (TMS) and ensure data integrity.
  • Analyze freight costs and recommend cost‑saving initiatives without compromising service quality.
  • Support continuous improvement projects aimed at enhancing operational efficiency.

Required Skills

  • Strong knowledge of freight forwarding processes, incoterms, and customs procedures.
  • Excellent communication and negotiation skills.
  • Proficiency in logistics software and Microsoft Office Suite.
  • Analytical mindset with the ability to interpret data and generate actionable insights.
  • Detail‑oriented with strong organizational abilities.
  • Ability to work under pressure and meet tight deadlines.

Education

A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Freight Forwarder (CIF) credential are advantageous.

Experience

Candidates should have 3‑5 years of hands‑on experience in freight forwarding, logistics coordination, or related roles within a multinational logistics environment. Experience with Ethiopian customs procedures and regional trade corridors is highly valued.

Salary

The compensation package ranges from SSP 180,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual bonuses are part of the total rewards structure.

Benefits

  • Comprehensive health insurance coverage.
  • Retirement savings plan.
  • Paid annual leave and public holidays.
  • Professional development allowance.
  • Employee assistance program.
  • Opportunities for international assignments.

Training

  • Onboarding program covering DHL’s global standards and local operational procedures.
  • Continuous training on customs regulations, trade compliance, and advanced logistics technologies.
  • Access to DHL’s internal learning platform for skill enhancement.

Working Environment

The role is based in DHL’s modern office facility in Jimma, featuring collaborative workspaces, meeting rooms, and a supportive team culture. Employees benefit from a safe, inclusive, and diverse workplace that encourages innovation and career growth.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining relevant experience through the DHL careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or background. All qualified applicants will receive consideration for employment.