Job Description
Position: E-commerce Platform Product Owner
Company: Jumia Ethiopia
Location: Nekemte, Ethiopia
Experience: 5+ years in product ownership, preferably in e-commerce
Education: Bachelor’s degree in Business Administration, Computer Science, or related field; Master’s preferred
Employment Type: Full-time
Industry: Retail – E-commerce
Department: Product Management
Salary: SSP 250,000 – 350,000 per month
Vacancies:1
Company Overview
Jumia Ethiopia is a leading online marketplace that connects millions of consumers with a wide range of products, from electronics to fashion and household goods. As part of the larger Jumia Group, the company leverages cutting‑edge technology, robust logistics networks, and localized market insights to deliver a seamless shopping experience across the African continent. Operating in Ethiopia since 2020, Jumia Ethiopia has rapidly expanded its footprint, establishing fulfillment centers, partnering with local merchants, and investing in digital payment solutions. The organization is committed to fostering innovation, promoting digital inclusion, and creating sustainable economic growth. With a vibrant culture that values creativity, collaboration, and continuous learning, Jumia Ethiopia offers exciting career pathways for professionals seeking to make an impact in the fast‑growing e‑commerce sector. This role contributes directly to the company’s mission of becoming the most trusted online destination for Ethiopian shoppers, supporting the broader vision of digital transformation in the region. The position is a prime example of the many Ethiopia Jobs that empower talent to shape the future of retail.
Job Overview
The E‑commerce Platform Product Owner will lead the end‑to‑end product lifecycle of Jumia Ethiopia’s online marketplace platform. Reporting to the Head of Product, the incumbent will define product vision, prioritize features, and collaborate with cross‑functional teams—including engineering, design, marketing, and operations—to deliver high‑impact solutions that enhance user experience, increase conversion rates, and drive revenue growth. This role is central to the company’s strategy of scaling its digital ecosystem and will be instrumental in shaping the next generation of online shopping experiences for Ethiopian consumers. For more information about Jumia Ethiopia’s career opportunities, visit the main website at https://ethiopiajobssearch.com/. The position is a key component of the Hiring in Ethiopia initiative, offering a unique platform for professionals to engage with cutting‑edge technology and contribute to the nation’s digital economy.
Key Responsibilities
- Define and communicate a clear product roadmap aligned with business objectives and market trends.
- Gather and prioritize requirements from stakeholders, merchants, and customers to shape feature development.
- Collaborate with engineering and design teams to translate requirements into detailed user stories and acceptance criteria.
- Conduct market research, competitive analysis, and user testing to validate product concepts and ensure relevance.
- Monitor key performance indicators (KPIs) such as conversion rate, average order value, and customer satisfaction, and iterate based on data‑driven insights.
- Lead sprint planning, backlog grooming, and release planning sessions to ensure timely delivery of high‑quality features.
- Coordinate with marketing and merchant success teams to launch new functionalities and drive adoption.
- Ensure compliance with local regulations, data privacy standards, and payment security requirements.
- Mentor junior product team members and foster a culture of innovation and continuous improvement.
Required Skills
- Strong understanding of e‑commerce platforms, digital marketplaces, and online consumer behavior.
- Proven ability to translate business goals into technical specifications and actionable product backlogs.
- Excellent analytical skills with proficiency in data analysis tools (e.g., SQL, Google Analytics, Tableau).
- Effective communication and stakeholder management skills, capable of influencing cross‑functional teams.
- Experience with agile methodologies and product management frameworks such as Scrum or Kanban.
- Knowledge of payment gateways, logistics integration, and mobile commerce trends in Africa.
- Leadership mindset with a track record of delivering results in fast‑paced environments.
Education
The ideal candidate holds a Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related discipline. A Master’s degree or relevant certifications (e.g., Certified Scrum Product Owner) are highly desirable and demonstrate a commitment to professional growth. Continuous learning is encouraged, and the company supports further education through internal programs and external partnerships.
Experience
Applicants should have a minimum of five years of experience in product ownership or product management, specifically within e‑commerce, retail, or technology sectors. Experience working in emerging markets, particularly in Africa, is a strong advantage. Candidates who have successfully launched digital products, managed cross‑functional teams, and delivered measurable business outcomes will be prioritized.
Salary
The compensation package ranges from SSP 250,000 to SSP 350,000 per month, commensurate with experience, expertise, and performance. In addition to the base salary, the role includes performance‑based bonuses, stock options, and a comprehensive benefits package designed to support the employee’s well‑being and professional development.
Benefits
- Health insurance covering medical, dental, and vision care.
- Retirement savings plan with employer contributions.
- Generous paid time off and public holiday schedule.
- Flexible working arrangements, including remote work options.
- Employee assistance program and wellness initiatives.
Training
- Onboarding program that introduces Jumia’s culture, tools, and processes.
- Access to online learning platforms for skill enhancement (e.g., Coursera, Udemy).
- Mentorship from senior product leaders and industry experts.
- Regular workshops on data analytics, user experience design, and agile practices.
Working Environment
Jumia Ethiopia offers a dynamic, collaborative workspace located in the heart of Nekemte’s emerging business district. The office is equipped with modern amenities, high‑speed internet, and dedicated collaboration zones. Employees enjoy a multicultural environment that celebrates diversity, encourages open dialogue, and promotes work‑life balance. The company’s commitment to sustainability is reflected in its eco‑friendly office practices and community outreach programs.
Application Process
Interested candidates should submit an online application through the Jumia Careers portal, attaching an updated resume and a cover letter outlining their relevant experience and motivation for the role. Applications will be reviewed by the talent acquisition team, and shortlisted candidates will be invited to a virtual interview followed by an on‑site assessment at the Nekemte office. The recruitment timeline typically spans three to four weeks from submission to final offer.
Equal Opportunity Statement
Jumia Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness, and we encourage qualified individuals from all backgrounds to apply for this exciting opportunity.