Store Operations Manager Job Vacancy in Goba, Ethiopia – Retail

Job Description

Position:Store Operations Manager

Company:Carrefour Ethiopia

Location:Goba, Ethiopia

Experience:5+ years in retail store management

Education:Bachelor’s degree in Business Administration or related field

Employment Type:Full-time

Industry:Retail

Department:Store Operations

Salary:SSP 120,000 – 180,000 per month

Vacancies:1

Company Overview

Carrefour Ethiopia is the Ethiopian arm of the world‑renowned French retail giant Carrefour, operating in more than 30 countries across Europe, Asia, Africa and the Americas. With a strong focus on quality, affordability and sustainability, Carrefour Ethiopia brings a modern hyper‑market experience to Ethiopian consumers, offering fresh produce, groceries, electronics, clothing and household goods under one roof. The company is committed to creating local jobs, supporting Ethiopian farmers through direct sourcing, and investing in community development projects. As part of its expansion strategy, Carrefour Ethiopia is opening new stores in emerging markets, and Goba represents a strategic location to serve the growing population of the Oromia region. This role contributes directly to the company’s mission of delivering exceptional customer service while fostering economic growth in Ethiopia. Keywords: Ethiopia Jobs, Jobs in Ethiopia, Career Opportunities in Ethiopia.

Job Overview

The Store Operations Manager will lead all aspects of daily store performance in the new Goba hyper‑market. Reporting to the Regional Operations Director, you will be responsible for achieving sales targets, ensuring operational excellence, maintaining high standards of visual merchandising, and delivering an outstanding shopping experience. You will oversee a multidisciplinary team, manage inventory, control costs, and implement Carrefour’s global best practices adapted to the local market. This position offers a unique opportunity to shape the launch of a flagship store, influence brand perception, and drive sustainable growth in a fast‑moving retail environment. The role is central to Carrefour’s hiring in Ethiopia and aligns with the broader goal of expanding quality retail options across the country.

https://ethiopiajobssearch.com

Key Responsibilities

• Lead and motivate a team of 50+ staff members, including department heads, sales associates, and logistics personnel.
• Develop and execute weekly and monthly sales plans to meet or exceed revenue targets.
• Monitor inventory levels, coordinate with the supply chain team, and ensure optimal stock availability while minimizing shrinkage.
• Implement Carrefour’s visual merchandising standards, ensuring product placement maximizes customer engagement.
• Control operating expenses, manage budgets, and drive cost‑saving initiatives without compromising service quality.
• Ensure compliance with health, safety, and food safety regulations, as well as local labor laws.
• Analyze performance metrics, prepare reports for senior management, and recommend corrective actions.
• Foster strong relationships with local suppliers, especially Ethiopian farmers, to support sustainable sourcing.
• Lead community outreach programs and corporate social responsibility activities in Goba.

Required Skills

• Proven leadership and people‑management abilities in a large retail environment.
• Strong analytical skills with proficiency in retail management software and Microsoft Office Suite.
• Excellent communication and negotiation skills, both in English and Amharic.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Customer‑centric mindset with a focus on delivering exceptional service.
• Knowledge of Ethiopian retail market trends and consumer behavior.

Education

A Bachelor’s degree in Business Administration, Retail Management, Supply Chain Management or a related discipline is required. Advanced certifications such as Certified Retail Manager (CRM) or an MBA are advantageous but not mandatory.

Experience

Minimum of five (5) years of progressive experience in retail store management, preferably within a hyper‑market or large‑format store. Experience with multi‑site oversight, budget management, and team development is essential.

Salary

The compensation package ranges from SSP 120,000 to SSP 180,000 per month, commensurate with experience and performance. A performance‑based bonus structure is also offered.

Benefits

• Health insurance coverage for employee and eligible dependents.
• Retirement savings plan with employer contribution.
• Paid annual leave and public holidays.
• Employee discount across all Carrefour stores in Ethiopia.
• Transportation allowance for commuting to Goba.

Training

• Comprehensive onboarding program covering Carrefour’s global standards and local operating procedures.
• Continuous leadership development workshops and e‑learning modules.
• On‑the‑job coaching from senior regional managers.

Working Environment

The Goba store will feature a modern, climate‑controlled retail space equipped with the latest point‑of‑sale technology, back‑office systems, and safety infrastructure. Employees work in a collaborative, multicultural environment that values innovation, diversity, and career progression.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on Carrefour Ethiopia’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview.

https://www.mozambiquejobsearch.com/

Equal Opportunity Statement

Carrefour Ethiopia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.