Job Description

Technical Trainer

Company: Ethio Telecom

Location: Addis Ababa, Ethiopia

Employment Type: Full-Time

Department: Learning, Development & Technical Training

Experience Required: 3–7 Years

Salary: ETB 35,000 – 70,000 per month (depending on qualifications, certifications, training expertise, and industry experience)

Contract Type: Permanent

Reports To: Learning & Development Manager

About Ethio Telecom

Ethio Telecom is Ethiopia’s leading telecommunications and digital services provider, serving millions of customers across the country. The company plays a critical role in advancing digital transformation, ICT innovation, telecommunications infrastructure, and workforce development through continuous investment in technology and professional training.

This opportunity is ideal for professionals seeking jobs in Ethiopia, technical trainer jobs in Addis Ababa, and rewarding careers in corporate learning and technical education.

Position Overview

The Technical Trainer will design, develop, and deliver technical training programmes for employees, technicians, engineers, customer support teams, and operational staff. The successful candidate will help strengthen workforce capabilities by providing practical instruction, technical workshops, certification preparation, and continuous learning initiatives.

Professionals interested in training jobs in Ethiopia and learning and development jobs in Addis Ababa will find significant opportunities for professional growth in this position.

Key Responsibilities

Technical Training Delivery

• Conduct classroom, workshop, and practical technical training sessions.
• Deliver training programmes related to telecommunications systems, ICT technologies, digital platforms, and operational procedures.
• Facilitate instructor-led and virtual learning sessions.
• Assess participant understanding through practical evaluations and examinations.
• Ensure training objectives are achieved effectively.

Candidates pursuing technical instructor jobs in Ethiopia and corporate trainer jobs in Addis Ababa will gain extensive experience delivering high-impact learning programmes.

Curriculum Development

• Develop technical training materials and learning guides.
• Create presentations, manuals, assessment tools, and practical exercises.
• Update training content based on technological advancements.
• Design competency-based learning programmes.
• Support certification and accreditation initiatives.

Skills Assessment & Evaluation

• Conduct training needs assessments.
• Evaluate employee competency levels.
• Monitor learning outcomes and training effectiveness.
• Prepare performance improvement recommendations.
• Maintain training records and reporting systems.

Learning & Development Support

• Collaborate with technical departments to identify training priorities.
• Support onboarding programmes for new employees.
• Coordinate internal and external training activities.
• Promote continuous professional development initiatives.
• Assist in building organizational learning culture.

Professionals searching for L&D jobs in Ethiopia and employee development jobs in Addis Ababa will find this role highly engaging.

Technology & Knowledge Management

• Support implementation of digital learning platforms.
• Manage technical knowledge repositories.
• Facilitate knowledge-sharing sessions.
• Promote best practices across operational teams.
• Contribute to workforce capability development strategies.

Education Requirements

Applicants should possess:

• Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, Computer Science, Information Technology, Electronics Engineering, Education Technology, or a related field.
• Master’s Degree is considered an advantage.
• Professional training certifications such as CompTIA, Cisco, Microsoft, PMP, ITIL, or instructional design qualifications are desirable.

Experience Requirements

• Minimum 3–7 years of relevant experience in technical training, workforce development, ICT, telecommunications, or engineering environments.
• Experience delivering adult learning programmes.
• Strong presentation and facilitation skills.
• Experience developing technical training content.
• Knowledge of competency-based training methodologies.

This role is particularly attractive for professionals seeking education jobs in Ethiopia and technical education jobs in Addis Ababa.

Essential Skills

• Technical Training Delivery
• Instructional Design
• Curriculum Development
• Adult Learning Facilitation
• Presentation Skills
• Learning Needs Assessment
• Performance Evaluation
• Digital Learning Platforms
• Technical Documentation
• Knowledge Management

Preferred Qualifications

• Experience within telecommunications or ICT sectors.
• Knowledge of e-learning systems and learning management platforms.
• Strong communication and coaching abilities.
• Ability to explain complex technical concepts clearly.
• Experience managing multiple training programmes simultaneously.

Career Development Opportunities

Ethio Telecom invests significantly in employee growth through international certifications, leadership development programmes, technical specialization pathways, and advanced learning initiatives.

Professionals interested in exploring broader African career opportunities often review vacancies through Technical Learning & Skills Development Specialist Jobs in Lesotho while researching workforce development trends across the continent.

Compensation & Benefits

The selected candidate will receive:

• Competitive salary package.
• Performance-based bonuses.
• Comprehensive medical insurance.
• Pension and retirement benefits.
• Professional certification sponsorship.
• Annual leave entitlement.
• Continuous learning opportunities.
• Career advancement programmes.

Candidates interested in corporate jobs in Ethiopia and training specialist jobs in Addis Ababa will benefit from strong long-term career prospects.

Training & Professional Development

The successful candidate will receive advanced training in:

• Instructional Design Methodologies
• Technical Certification Development
• Digital Learning Technologies
• Leadership and Coaching Skills
• Workforce Development Strategies
• Learning Analytics & Performance Measurement

Individuals seeking additional employment opportunities across Ethiopia may explore vacancies through Technical Learning & Skills Development Specialist Jobs in Ethiopia while researching career growth options.

Work Environment

The Technical Trainer will work closely with engineers, technical specialists, operations teams, HR professionals, and senior management to support employee capability development and organizational performance objectives.

Professionals pursuing engineering jobs in Ethiopia, ICT jobs in Addis Ababa, and telecommunications jobs in Ethiopia will find this position highly rewarding and impactful.

Application Requirements

Interested applicants should submit:

• Updated CV/Resume
• Cover Letter
• Academic Certificates
• Professional Certifications
• Training Portfolio or Sample Learning Materials
• Three Professional References

Candidates exploring international workforce development opportunities may also review vacancies through Technical Learning & Skills Development Specialist Jobs in Somalia while planning future career progression.

Equal Opportunity Statement

Ethio Telecom is committed to fostering an inclusive and diverse workplace where talent, innovation, and professional excellence are valued.

Professionals interested in understanding broader African employment markets may additionally explore opportunities through Technical Learning & Skills Development Specialist Jobs in Eswatini as part of their long-term career development strategy.